Legal Document

f9999 Terms and Conditions

Please read these terms and conditions carefully before using the f9999 platform — this is a binding agreement between you and us.

For ages 21 and above only
Last Updated: January 2026 — These terms and conditions may change from time to time. The latest version will always be available on this page.
Important Notice: By registering on the f9999 platform or using any of its services, you are considered to have read, understood and agreed to these complete terms and conditions.
1

Introduction and Consent

These terms and conditions ("Terms") form a legal agreement between f9999 ("Platform", "we", "us") and you ("user", "member").

f9999 is an online entertainment platform that provides casino games, sports betting and other gaming services for users in Bangladesh. This website operates under the f9999.cam domain.

In these terms, "services" refers to the f9999 website, mobile application (if applicable), gaming platform, payment system, customer support and all other services provided through f9999.

If you disagree with any part of these terms, please refrain from using any f9999 services. If you have questions, contact our support team.

2

Eligibility and Registration

To open an account and use services on f9999, the following eligibility requirements must be met.

2.1 Age Requirement

You must be at least 21 years of age to become a member of f9999 and use any gaming services. This requirement is strictly enforced and any violation may result in immediate account termination.

2.2 Registration Terms

  • Each individual may create only one account.
  • Providing accurate and truthful information at the time of registration is mandatory.
  • Providing false information may result in account termination and balance forfeiture.
  • Creating multiple accounts by the same person is strictly prohibited.
  • A valid email address and phone number are required to create an account.

2.3 Identity Verification (KYC)

f9999 may request identity verification at any time. A national identity card or other relevant documents may be required before processing withdrawals or for large transactions. Certain services may be restricted until the verification process is complete.

3

Account Management

Follow the guidelines below to ensure the security and proper use of your f9999 account.

3.1 Account Security

Keep your login details (username and password) confidential and do not share them with anyone.
If you suspect unauthorized access to your account, notify our support team immediately.
Always log out after using a public device or network.
Use a strong and secure password and change it regularly.

3.2 Account Responsibility

You are solely responsible for all activities carried out from your account. Using another person's account or allowing a third party to use your account is strictly prohibited. Account ownership is non-transferable.

4

Deposits and Withdrawals

Learn about the rules and limits for financial transactions on f9999.

4.1 Supported Payment Methods

f9999 currently supports the following payment methods:

bKash — Bangladesh's most widely used mobile banking service
Nagad — Digital financial service of the postal department
Rocket — Mobile banking service of Dutch-Bangla Bank

4.2 Deposit Rules

  • Minimum deposit: ৳500 (for each method).
  • Deposits are generally credited to the account instantly.
  • Only deposit from a payment account registered in your own name.
  • Deposits from third-party accounts are prohibited.

4.3 Withdrawal Rules

  • Minimum withdrawal: ৳800.
  • Withdrawal requests are generally processed within 1 hour.
  • Withdrawals can only be made to the same method used for the original deposit.
  • Large withdrawals may be delayed if KYC verification is not complete.
  • f9999 reserves the right to temporarily suspend withdrawals if irregular activity is suspected.
5

Bonuses and Promotions

Learn the correct details about the terms of f9999 bonuses and promotional offers.

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to ৳20,000. To claim this bonus, the bonus amount (deposit + bonus) must be wagered 20 times (20x) before withdrawal. Bets placed with the bonus can only be placed on games designated by f9999.

5.2 General Bonus Terms

  • Each bonus offer may have its own wagering requirements — read the terms before accepting an offer.
  • A maximum bet limit applies when using bonus funds — details will be on the specific offer page.
  • Another bonus cannot be activated until a current bonus is fully completed.
  • If bonus abuse is suspected (such as arbitrage betting or bot usage), the bonus may be cancelled.
  • f9999 reserves the right to modify or cancel any bonus offer.

5.3 VIP Cashback

Weekly cashback is available under f9999's four-tier VIP program: Bronze — up to 0.4%, Silver — up to 0.8%, Gold — up to 1.1%, and Platinum — up to 1.5%. Regular and active participation on the platform is considered for VIP tier advancement. Wagering requirements also apply to cashback bonuses.

6

Gameplay and Fairness

6.1 Random Number Generator

All games on f9999 use certified Random Number Generator (RNG) technology, which makes every outcome completely random and unpredictable in advance. This ensures fair and transparent gameplay.

6.2 Technical Issues

If any game round is left incomplete due to server disconnection, power failure or any other technical issue, f9999 will make every effort to resolve that round. However, f9999's liability for losses caused by technical errors is limited.

6.3 Betting Limits

Minimum and maximum betting limits may be set for each game or game category. These limits will be clearly displayed on the game page.

7

Prohibited Activities

The following activities are strictly prohibited on the f9999 platform and violating them may result in permanent account termination.

Playing games using automated software, bots or scripts.
Abusing the bonus system or collecting bonuses through multiple accounts.
Using the platform for money laundering or to conceal the source of illegal funds.
Attempting to hack or exploit vulnerabilities in game software.
Attempting to influence game outcomes by colluding with other players.
Using third-party accounts or payment methods.
Creating an account on behalf of or for use by anyone under 21 years of age.
Registering an account with false or misleading information.
8

Privacy and Data Protection

f9999 treats the protection of your personal information as a top priority. Visit our Privacy Policy page to learn about our complete privacy policy. In brief:

All your data is protected with SSL encryption.
Personal information is not sold to third parties.
Information may be shared with authorities where required to comply with applicable law.
You may request correction or deletion of your information — contact support for this.
9

Account Termination

9.1 Termination by User

You may close your account at any time by contacting our support team. It is recommended that you withdraw any remaining balance before closing your account.

9.2 Termination by f9999

f9999 reserves the right to terminate or suspend an account without prior notice in the following cases:

  • Any violation of these terms.
  • Irregular or suspicious activity.
  • Attempted fraud or deception.
  • Registration with false information.
  • Instructions from legal authorities.
10

Responsible Gaming

f9999 places responsible gaming as its highest priority. Visit our Responsible Gaming page for more details.

Gaming is for entertainment only — never play to try to recover losses.
Set a budget for yourself and do not go beyond your limit.
Contact support to set up self-exclusion or deposit limits.
If you notice signs of gaming addiction, seek professional help.
This service is for ages 21 and above only.
11

Limitation of Liability

f9999 provides its platform and services on an "as is" basis. f9999 is not responsible for losses caused by technical errors, disruption of third-party services, or issues with your own device or connection. f9999's maximum liability will never exceed the current balance in your account.

For technical issues in games provided by third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.), the respective provider will be responsible.

12

Terms & Conditions Changes

f9999 reserves the right to change, modify, or update these terms and conditions at any time. After any change, the date of the latest update will be displayed on this page. For important changes, a notification may be sent to the registered email.

If you continue to use the platform after any changes, you will automatically be considered to have accepted the new terms and conditions. Therefore, it is recommended that you visit this page regularly.

Have a question?

If you have any questions or feedback about these terms and conditions, please contact our support team. Our Bengali-speaking support team is available 24/7 to serve you.