f9999 Terms and Conditions
Please read these terms and conditions carefully before using the f9999 platform — this is a binding agreement between you and us.
Table of Contents
Introduction and Consent
These terms and conditions ("Terms") form a legal agreement between f9999 ("Platform", "we", "us") and you ("user", "member").
f9999 is an online entertainment platform that provides casino games, sports betting and other gaming services for users in Bangladesh. This website operates under the f9999.cam domain.
In these terms, "services" refers to the f9999 website, mobile application (if applicable), gaming platform, payment system, customer support and all other services provided through f9999.
If you disagree with any part of these terms, please refrain from using any f9999 services. If you have questions, contact our support team.
Eligibility and Registration
To open an account and use services on f9999, the following eligibility requirements must be met.
2.1 Age Requirement
You must be at least 21 years of age to become a member of f9999 and use any gaming services. This requirement is strictly enforced and any violation may result in immediate account termination.
2.2 Registration Terms
- Each individual may create only one account.
- Providing accurate and truthful information at the time of registration is mandatory.
- Providing false information may result in account termination and balance forfeiture.
- Creating multiple accounts by the same person is strictly prohibited.
- A valid email address and phone number are required to create an account.
2.3 Identity Verification (KYC)
f9999 may request identity verification at any time. A national identity card or other relevant documents may be required before processing withdrawals or for large transactions. Certain services may be restricted until the verification process is complete.
Account Management
Follow the guidelines below to ensure the security and proper use of your f9999 account.
3.1 Account Security
3.2 Account Responsibility
You are solely responsible for all activities carried out from your account. Using another person's account or allowing a third party to use your account is strictly prohibited. Account ownership is non-transferable.
Deposits and Withdrawals
Learn about the rules and limits for financial transactions on f9999.
4.1 Supported Payment Methods
f9999 currently supports the following payment methods:
4.2 Deposit Rules
- Minimum deposit: ৳500 (for each method).
- Deposits are generally credited to the account instantly.
- Only deposit from a payment account registered in your own name.
- Deposits from third-party accounts are prohibited.
4.3 Withdrawal Rules
- Minimum withdrawal: ৳800.
- Withdrawal requests are generally processed within 1 hour.
- Withdrawals can only be made to the same method used for the original deposit.
- Large withdrawals may be delayed if KYC verification is not complete.
- f9999 reserves the right to temporarily suspend withdrawals if irregular activity is suspected.
Bonuses and Promotions
Learn the correct details about the terms of f9999 bonuses and promotional offers.
5.1 Welcome Bonus
New members will receive a 120% bonus on their first deposit, up to ৳20,000. To claim this bonus, the bonus amount (deposit + bonus) must be wagered 20 times (20x) before withdrawal. Bets placed with the bonus can only be placed on games designated by f9999.
5.2 General Bonus Terms
- Each bonus offer may have its own wagering requirements — read the terms before accepting an offer.
- A maximum bet limit applies when using bonus funds — details will be on the specific offer page.
- Another bonus cannot be activated until a current bonus is fully completed.
- If bonus abuse is suspected (such as arbitrage betting or bot usage), the bonus may be cancelled.
- f9999 reserves the right to modify or cancel any bonus offer.
5.3 VIP Cashback
Weekly cashback is available under f9999's four-tier VIP program: Bronze — up to 0.4%, Silver — up to 0.8%, Gold — up to 1.1%, and Platinum — up to 1.5%. Regular and active participation on the platform is considered for VIP tier advancement. Wagering requirements also apply to cashback bonuses.
Gameplay and Fairness
6.1 Random Number Generator
All games on f9999 use certified Random Number Generator (RNG) technology, which makes every outcome completely random and unpredictable in advance. This ensures fair and transparent gameplay.
6.2 Technical Issues
If any game round is left incomplete due to server disconnection, power failure or any other technical issue, f9999 will make every effort to resolve that round. However, f9999's liability for losses caused by technical errors is limited.
6.3 Betting Limits
Minimum and maximum betting limits may be set for each game or game category. These limits will be clearly displayed on the game page.
Prohibited Activities
The following activities are strictly prohibited on the f9999 platform and violating them may result in permanent account termination.
Privacy and Data Protection
f9999 treats the protection of your personal information as a top priority. Visit our Privacy Policy page to learn about our complete privacy policy. In brief:
Account Termination
9.1 Termination by User
You may close your account at any time by contacting our support team. It is recommended that you withdraw any remaining balance before closing your account.
9.2 Termination by f9999
f9999 reserves the right to terminate or suspend an account without prior notice in the following cases:
- Any violation of these terms.
- Irregular or suspicious activity.
- Attempted fraud or deception.
- Registration with false information.
- Instructions from legal authorities.
Responsible Gaming
f9999 places responsible gaming as its highest priority. Visit our Responsible Gaming page for more details.
Limitation of Liability
f9999 provides its platform and services on an "as is" basis. f9999 is not responsible for losses caused by technical errors, disruption of third-party services, or issues with your own device or connection. f9999's maximum liability will never exceed the current balance in your account.
For technical issues in games provided by third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.), the respective provider will be responsible.
Terms & Conditions Changes
f9999 reserves the right to change, modify, or update these terms and conditions at any time. After any change, the date of the latest update will be displayed on this page. For important changes, a notification may be sent to the registered email.
If you continue to use the platform after any changes, you will automatically be considered to have accepted the new terms and conditions. Therefore, it is recommended that you visit this page regularly.
Have a question?
If you have any questions or feedback about these terms and conditions, please contact our support team. Our Bengali-speaking support team is available 24/7 to serve you.
- [email protected]
- Live Chat — 24/7 support available in Bengali